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Refunds

Where a returned product is approved for refund, Makoyetu will process the refund on behalf of the…

Refunds

Once a returned product has been inspected and approved, refunds will be processed to the original payment…

Returns Eligibility

You may request a return if the product is damaged, defective, incorrect, differs from its description, or…

How to Request a Return

To request a return Log into your account. Navigate to Return & Refunds Select the relevant order,…

Non-Returnable Products

Certain products cannot be returned, including perishable goods, opened personal care and hygiene products, personalised items, digital…

Return Shipping

If your return is approved, we will provide instructions for returning the product. The Vendor will cover…

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